Marketing and sales of software products


HOW WE WILL PROMOTE AND DISTRIBUTE YOUR SOFTWARE PRODUCT,

if your product is absolutely NEW or new for a certain market
Entering the market with a new software product and successfully promoting it is a complex but manageable process.
Here’s a step-by-step approach to inflow a new software product and ensure it gains traction:

1. Research and Positioning

Before launching, it's crucial to lay a solid foundation:
  • To identify Target Audience: Who is this software for? It is necessary to define the demographics, industries, and pain points this product solves.
  • Tp analyze Competitors: Study competitors offering similar solutions. Understand their strengths, weaknesses, and pricing.
  • Unique Value Proposition (UVP): To highlight what sets this product apart, whether it's features, ease of use, price or innovation. //* low price - is not the best feature.
  • Beta Testing: If a product is absolutely new - It is useful to release a beta version to a small, relevant audience for feedback and improvement. //* TO DO THIS BEFORE MASS SELLING.

2. Pricing Strategy

To define the pricing strategy for the product:
  • Freemium Model: It is useful to offer basic features for free and charge for premium features.
  • Introductory Discounts: To use early-bird pricing or special launch offers to attract initial users.
  • Subscription Models: To leverage SaaS pricing with monthly/yearly plans for continuous revenue.

3. Advertising and Promotion Channels

Paid Advertising:
  • Google Ads: To target users searching for relevant solutions with specific keywords.
  • Social Media Ads: To use platforms like Facebook, Instagram, Reddit, LinkedIn, or TikTok to reach targeted demographics.
  • Programmatic Ads: Automated ads placed on relevant websites and apps.
Content Marketing:
  • To start a blog with tutorials, case studies, and thought leadership content. Multi Blogging in several social services, like YouTube, Reddit, X, Facebook, Instagram, etc. are efficient way to promote software products. The main demand for content - it should be interesting. For achieving this we need interesting materials, stories. photos from the software product developer.
  • To create and publish posts in collective blogs, like Habr, and similar social services.
  • To create engaging videos, such as demos, explainer videos, and testimonials. The task is to make the content interesting!
  • To create and publish posts in relevant groups of social networks / social services: publishing in groups of Facebook, publishing in Reddit. Some groups can unite tens of thousands and hundreds of thousands users - targeted potential clients for certain software products.
Influencer Partnerships:
  • To collaborate with tech influencers, industry bloggers, and YouTube reviewers to showcase your product. It can be costly for certain types of products and we will discuss these questions with the software developer.
Referral Programs:
  • To encourage existing users to refer others with rewards like discounts or free upgrades.
Sponsorships:
  • To sponsor events, podcasts, or webinars within the niche of the product. We should calculate the coverage of the informational flow and possible financial costs and results for each potential case.
Participating in software, computer and IT exhibitions, events, conferences. Offering software products there:
  • In-person and remote participation are available and efficient.
Collecting feedback, comments, opinions of the product. Participating in competitions and ratings. Comparing the product with similar products::
  • Comments, opinions, ratings and comparisons can make the product better. Better products generate more sales.

4. Direct Marketing

Email Campaigns:
  • To build a mailing list and create personalized email sequences to nurture leads and encourage sign-ups.
Cold Outreach:
  • To reach out directly to companies, offering personalized solutions to their problems.
Direct sales:
  • Some products, especially integrated digital solutions, or software of corporate / business purpose, can be successfully sold with direct sales. This type of sales should be separated from pure cold outreach / cold phones.
Webinars and Demos:
  • To host live sessions to demonstrate the product and answer questions.

5. Distribution Channels

The Online shop of the software distributor.
  • The efficient tool for selling.
The Special Promo Website of the Software Product:
  • It is absolutely necessary to create a professional website OF THE PRODUCT, optimized for conversions, with clear CTAs and landing pages for campaigns.
Marketplaces:
  • To list the software product on platforms like Amazon, eBay, Microsoft Store, Google Workspace Marketplace, or Apple App Store.
Affiliate Programs:
  • We offer commissions to affiliates who promote and sell your product.
Software catalogs with referral links:
  • This is an additional type of affiliate program.

6. Retargeting and Customer Retention

Retargeting Campaigns:
  • It is necessary to use cookies to re-engage visitors who didn’t convert initially, showing them tailored ads.
Customer Support:
  • It is absolutely necessary to provide excellent onboarding and support to new users.
Regular Updates:
  • It is necessary to continuously improve the product based on feedback and market needs.
Community Building:
  • To foster a user community through forums, social media groups, or Discord channels. It really works.

7. Metrics and Analytics

Track KPIs:
  • To monitor downloads, active users, churn rate, and customer acquisition cost (CAC).
Optimize Campaigns:
  • To use tools like Google Analytics, Mixpanel, or SEMrush to analyze performance and improve strategies. It is an absolutely must-do activities.

Our vision of an Advertising and Promotion Plan for a New App / software product

(1) Launch Phase:
  • To announce the product with a press release and social media buzz.
  • To offer early access or beta invites to create exclusivity.
(2) Awareness Phase:
  • To run paid ads on Google and LinkedIn.
  • To collaborate with influencers for reviews.
(3) Growth Phase:
  • To focus on SEO for organic reach.
  • To invest in content marketing (blogs, videos, and webinars).
  • To implement referral and affiliate programs.
(4) Sustain Phase:
  • To use retargeting campaigns and loyalty discounts to retain users.
  • To introduce premium features or new pricing tiers to upsell.

As well we ruled by Guides and tips which have been written with our efforts and published on this site.

About distribution organizing ✨
The main questions and step-by-step description of the process:
How SaaS vendors, which create their new SaaS product, solve the task of distribution and promotion of their product?
Which AD strategy they implement, which sales channels they use?
What are the steps SaaS vendors do to start selling their new product in the market, step by step?
What is the role of software / SaaS distributors and marketplaces?
We can help SaaS / software developers on all stages of this complex process, from launching stage to scaling and extending.

Launching a new SaaS product involves a well-thought-out strategy for distribution, promotion, and sales. Here’s a step-by-step guide on how SaaS vendors typically approach this:
What brings money in IT
Coding itself and much programming work is not a recipe for real success in the IT sphere.
When someone codes as a contractor, he/she obtains fees for executing some works, as a rule, on hourly payment basis.

The final product in this case belongs to other people, who ordered the works. They obtain a lion's share of benefits of the final product and get profitabilities from many many years. Hired coders and hired software development companies just get fees for development works and get nothing over the fees.

That is why such countries like Poland, Hungary or Belarus, having high-skilled programmers, remain without a significant number of world leading IT businesses, which can generate hundreds of millions or billions in revenue.

Programmers from these countries are concentrating on development work, executing orders from customers - product owners from other countries.
Development software products for their own commercial use of the developers bring far more money than coding as contractors.

How can anyone come to this situation?

In the situation of lack of investment financing - to create software products in free time, after the regular job, on weekends.

Or to make products which demand not too much time for development and go to the simplest functionable product.

Many significant products were created in the student rooms, in free time. Facebook has created such a method. The Tetris game was made by only one man. Minecraft was created by one developer, using just Java….. This list is long.

Everyone can find the road to success, using their programming skills. So, just think and act after thinking.
Where to sell SaaS products:
This is the list of the largest SaaS marketplaces according to neural networks. TOP-25
Data is actual on 2025 01 31

1. Salesforce AppExchange
- Year Established: 2005
- Monthly Visitors: ~5 million (estimated)
- Number of SaaS Products: 5,000+ apps and solutions
- Revenue: Part of Salesforce's $31.4 billion annual revenue (2023)
- Specialization: CRM-focused SaaS solutions, integrations, and business tools.
- Downloadable Software: No, primarily SaaS products.
2. Microsoft AppSource
- Year Established: 2016
- Monthly Visitors: ~3 million (estimated)
- Number of SaaS Products: 10,000+ apps and services
- Revenue: Part of Microsoft's $211 billion annual revenue (2023)
- Specialization: Business apps, AI, analytics, and Microsoft 365 integrations.
- Downloadable Software: No, primarily SaaS and cloud-based solutions.
3. Shopify App Store
- Year Established: 2009
- Monthly Visitors: ~10 million (estimated)
- Number of SaaS Products: 8,000+ apps
- Revenue: Part of Shopify's $7 billion annual revenue (2023)
- Specialization: E-commerce tools, marketing, and store management apps.
- Downloadable Software: No, exclusively SaaS products.
4. Google Workspace Marketplace
- Year Established: 2010
- Monthly Visitors: ~4 million (estimated)
- Number of SaaS Products: 5,000+ apps
- Revenue: Part of Google Cloud's $26 billion annual revenue (2023)
- Specialization: Productivity, collaboration, and Google Workspace integrations.
- Downloadable Software: No, exclusively SaaS products.
5. AWS Marketplace
- Year Established: 2012
- Monthly Visitors: ~2 million (estimated)
- Number of SaaS Products: 12,000+ software listings
- Revenue: Part of AWS's $80 billion annual revenue (2023)
- Specialization: Cloud infrastructure, DevOps, AI/ML, and enterprise software.
- Downloadable Software: Yes, offers both SaaS and downloadable software.
6. Zendesk Marketplace
- Year Established: 2008
- Monthly Visitors: ~1.5 million (estimated)
- Number of SaaS Products: 1,300+ apps and integrations
- Revenue: Part of Zendesk's $2.1 billion annual revenue (2023)
- Specialization: Customer support, helpdesk, and CRM tools.
- Downloadable Software: No, exclusively SaaS products.
7. HubSpot Marketplace
- Year Established: 2014
- Monthly Visitors: ~2 million (estimated)
- Number of SaaS Products: 1,000+ apps and integrations
- Revenue: Part of HubSpot's $2.2 billion annual revenue (2023)
- Specialization: Marketing, sales, and CRM tools.
- Downloadable Software: No, exclusively SaaS products.
8. Slack App Directory
- Year Established: 2015
- Monthly Visitors: ~1 million (estimated)
- Number of SaaS Products: 2,400+ apps and integrations
- Revenue: Part of Salesforce's ecosystem (Slack was acquired in 2021)
- Specialization: Team collaboration and productivity tools.
- Downloadable Software: No, exclusively SaaS products.
9. Atlassian Marketplace
- Year Established: 2012
- Monthly Visitors: ~1.5 million (estimated)
- Number of SaaS Products: 4,000+ apps and integrations
- Revenue: Part of Atlassian's $3.5 billion annual revenue (2023)
- Specialization: Software development, project management, and IT tools.
- Downloadable Software: No, exclusively SaaS products.
10. Intuit App Store (QuickBooks)
- Year Established: 2008
- Monthly Visitors: ~1 million (estimated)
- Number of SaaS Products: 700+ apps
- Revenue: Part of Intuit's $14 billion annual revenue (2023)
- Specialization: Accounting, finance, and small business tools.
- Downloadable Software: No, exclusively SaaS products.
11. Zoom App Marketplace
- Year Established: 2019
- Monthly Visitors: ~1 million (estimated)
- Number of SaaS Products: 1,500+ apps and integrations
- Revenue: Part of Zoom's $4.5 billion annual revenue (2023)
- Specialization: Video conferencing and collaboration tools.
- Downloadable Software: No, exclusively SaaS products.
12. ServiceNow Store
- Year Established: 2017
- Monthly Visitors: ~500,000 (estimated)
- Number of SaaS Products: 1,000+ apps and integrations
- Revenue: Part of ServiceNow's $8.6 billion annual revenue (2023)
- Specialization: IT service management, workflow automation, and enterprise tools.
- Downloadable Software: No, exclusively SaaS products.
13. WordPress Plugin Directory
- Year Established: 2005
- Monthly Visitors: ~15 million (estimated)
- Number of SaaS Products: 60,000+ plugins (many are SaaS-based)
- Revenue: Free marketplace, but plugins often have premium SaaS versions.
- Specialization: Website development, SEO, and marketing tools.
- Downloadable Software: Yes, offers both downloadable and SaaS products.
14. G2 Marketplace
- Year Established: 2012
- Monthly Visitors: ~8 million (estimated)
- Number of SaaS Products: 150,000+ software listings
- Revenue: G2 is a private company; revenue is undisclosed.
- Specialization: General SaaS marketplace with reviews and comparisons.
- Downloadable Software: No, exclusively SaaS products.
15. Capterra (by Gartner)
- Year Established: 1999
- Monthly Visitors: ~10 million (estimated)
- Number of SaaS Products: 700,000+ software listings
- Revenue: Part of Gartner's $5.5 billion annual revenue (2023)
- Specialization: General SaaS marketplace with reviews and comparisons.
- Downloadable Software: No, exclusively SaaS products.

Key Observations:
1. Specialization: Many marketplaces focus on specific niches (e.g., CRM, e-commerce, or IT tools), while others like G2 and Capterra are general SaaS directories.
2. Revenue Models: Most marketplaces earn through commissions, subscriptions, or being part of a larger ecosystem (e.g., Salesforce, Microsoft).
3. Downloadable Software: Only a few marketplaces (e.g., AWS Marketplace, WordPress Plugin Directory) offer downloadable software alongside SaaS products.
Top SaaS Marketplaces (16-25)

16. Freshworks Marketplace
   - Year Established: 2011
   - Monthly Visitors: ~500,000 (estimated)
   - Number of SaaS Products: 1,200+ apps and integrations
   - Revenue: Part of Freshworks' $600 million annual revenue (2023)
   - Specialization: Customer support, IT service management, and CRM tools.
   - Downloadable Software: No, exclusively SaaS products.
17. Pipedrive Marketplace
   - Year Established: 2015
   - Monthly Visitors: ~300,000 (estimated)
   - Number of SaaS Products: 400+ apps and integrations
   - Revenue: Part of Pipedrive's $200 million annual revenue (2023)
   - Specialization: Sales automation and CRM tools.
   - Downloadable Software: No, exclusively SaaS products.
18. BigCommerce App Store
   - Year Established: 2011
   - Monthly Visitors: ~1 million (estimated)
   - Number of SaaS Products: 1,000+ apps and integrations
   - Revenue: Part of BigCommerce's $300 million annual revenue (2023)
   - Specialization: E-commerce tools, marketing, and store management.
   - Downloadable Software: No, exclusively SaaS products.
19. Miro Marketplace
   - Year Established: 2020
   - Monthly Visitors: ~200,000 (estimated)
   - Number of SaaS Products: 100+ apps and integrations
   - Revenue: Part of Miro's $400 million annual revenue (2023)
   - Specialization: Collaboration, whiteboarding, and visual project management tools.
   - Downloadable Software: No, exclusively SaaS products.
20. Airtable Marketplace
   - Year Established: 2020
   - Monthly Visitors: ~300,000 (estimated)
   - Number of SaaS Products: 200+ apps and integrations
   - Revenue: Part of Airtable's $400 million annual revenue (2023)
   - Specialization: No-code tools, databases, and workflow automation.
   - Downloadable Software: No, exclusively SaaS products.
21. Notion Integrations Directory
   - Year Established: 2021
   - Monthly Visitors: ~500,000 (estimated)
   - Number of SaaS Products: 100+ apps and integrations
   - Revenue: Part of Notion's $10 billion valuation (2023)
   - Specialization: Productivity, note-taking, and project management tools.
   - Downloadable Software: No, exclusively SaaS products.
22. SAP App Center
   - Year Established: 2016
   - Monthly Visitors: ~400,000 (estimated)
   - Number of SaaS Products: 1,800+ apps and integrations
   - Revenue: Part of SAP's $35 billion annual revenue (2023)
   - Specialization: Enterprise software, ERP, and business process tools.
   - Downloadable Software: No, exclusively SaaS products.
23. Oracle Cloud Marketplace
   - Year Established: 2016
   - Monthly Visitors: ~300,000 (estimated)
   - Number of SaaS Products: 1,500+ apps and integrations
   - Revenue: Part of Oracle's $50 billion annual revenue (2023)
   - Specialization: Enterprise software, cloud infrastructure, and database tools.
   - Downloadable Software: Yes, offers both SaaS and downloadable software.
24. Wix App Market
   - Year Established: 2012
   - Monthly Visitors: ~2 million (estimated)
   - Number of SaaS Products: 500+ apps and integrations
   - Revenue: Part of Wix's $1.5 billion annual revenue (2023)
   - Specialization: Website building, marketing, and e-commerce tools.
   - Downloadable Software: No, exclusively SaaS products.
25. ClickUp Integrations
   - Year Established: 2020
   - Monthly Visitors: ~200,000 (estimated)
   - Number of SaaS Products: 1,000+ apps and integrations
   - Revenue: Part of ClickUp's $1 billion valuation (2023)
   - Specialization: Productivity, project management, and team collaboration tools.
   - Downloadable Software: No, exclusively SaaS products.

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Key Observations for Marketplaces 16-25:
1. Niche Focus: Many of these marketplaces cater to specific industries or use cases, such as e-commerce (BigCommerce), collaboration (Miro), or enterprise software (SAP, Oracle).
2. Emerging Players: Some, like Notion and ClickUp, are relatively new but have grown rapidly due to their innovative approaches to productivity and collaboration.
3. Revenue Models: Most of these marketplaces are tied to larger platforms, and their revenue is part of the parent company’s ecosystem.
4. Exclusively SaaS: Almost all of these marketplaces focus solely on SaaS products, with only a few (like Oracle Cloud Marketplace) offering downloadable software.

So, there are many places we do have for selling SaaS products. We live in times of specialization. Maybe it will be a reasonable decision to delegate distribution works of your product to the distributor?

Anyway, someone should organize the selling process in multiple sales channels. Do something useful to advertise and promote your product. And to do this every day.

Other useful market info

Ready to start selling your software? Just send request