How to make fast and simple market research before creating a new SaaS product: What questions to research, where and how to research
Conducting “fast and simple market research” before creating a new SaaS product is crucial to validate your idea, understand your target audience, and identify market opportunities.
Here’s a streamlined approach to help you get actionable insights quickly:
1. Define Your Research Goals
Before diving in, clarify what you want to learn. Common goals include:
- Validating the problem your product solves.
- Understanding your target audience.
- Identifying competitors and market gaps.
- Gauging pricing expectations.
2. Key Questions to Research
Focus on these critical questions to guide your research:
A. Problem Validation
- What problem are you solving?
- How are people currently solving this problem?
- How painful is this problem for your target audience?
B. Target Audience
- Who is your ideal customer? (Demographics, job roles, industries)
- What are their goals, challenges, and pain points?
- What tools or solutions are they currently using?
C. Market Demand
- How big is the market for this solution?
- Are customers willing to pay for this solution?
- What features or benefits are most important to them?
D. Competitors
- Who are your direct and indirect competitors?
- What are their strengths and weaknesses?
- How do they price their products?
E. Pricing
- What pricing models do competitors use (e.g., subscription, freemium)?
- What are customers willing to pay for your solution?
3. Where to Research
Use these resources to gather data quickly:
A. Online Surveys
- Tools: Google Forms, Typeform, SurveyMonkey.
- How: Create a short survey (5-10 questions) and share it with your target audience via social media, email, or forums.
B. Social Media and Forums
- Platforms: Reddit, LinkedIn, Twitter, Facebook Groups, Quora.
- How: Join relevant communities and ask questions or observe discussions about your problem space.
C. Competitor Analysis
- Tools: Ahrefs, SEMrush, SimilarWeb.
- How: Analyze competitors’ websites, reviews, and pricing pages to understand their offerings and customer sentiment.
D. Customer Interviews
- How: Reach out to potential customers (via LinkedIn, email, or networking events) and conduct 1:1 interviews to dive deeper into their pain points and needs.
E. Industry Reports
- Sources: Statista, Gartner, Forrester, IBISWorld.
- How: Look for free or paid reports on market size, trends, and growth opportunities.
F. Reviews and Feedback
- Platforms: G2, Capterra, Trustpilot.
- How: Read reviews of competing products to identify gaps and customer frustrations.
G. Google Trends
- How: Analyze search trends to gauge interest in your product category or related keywords.
4. How to Research (Step-by-Step)
Step 1: Start with Secondary Research
- Use existing data from industry reports, competitor websites, and review platforms to get a broad understanding of the market.
Step 2: Conduct Surveys
- Create a simple survey and share it with your network or target audience. Keep it short and focused on key questions.
Step 3: Analyze Competitors
- Identify 3-5 competitors and analyze their websites, pricing, features, and customer reviews.
Step 4: Interview Potential Customers
- Reach out to 5-10 people who fit your target audience and ask open-ended questions about their pain points and needs.
Step 5: Validate Demand
- Use tools like Google Trends or social media polls to gauge interest in your product idea.
Step 6: Summarize Findings
- Organize your insights into a clear report or presentation, highlighting key takeaways and actionable next steps.
5. Tools to Speed Up Research
- Survey Tools: Google Forms, Typeform, SurveyMonkey.
- Competitor Analysis: Ahrefs, SEMrush, SimilarWeb.
- Social Listening: Hootsuite, Brandwatch, Mention.
- Customer Interviews: Calendly (for scheduling), Zoom (for calls).
- Data Visualization: Google Sheets, Tableau, Canva.
6. Example Research Plan
STEP 1. Define Goals
Action for this: Clarify what you need to learn.
Tool/Resource: inside of your brain: make a brain storm.
Timeframe: 1 hour to many days - this is a business creative process.
STEP 2. Secondary Research
Action for this: Analyze industry reports and competitors.
Tool/Resource: Statista, G2, Ahrefs
Timeframe: 2-3 hours
STEP 3. Create Survey
Action for this: Draft and distribute a short survey.
Tool/Resource: Google Forms, Typeform
Timeframe: 1-2 hours
STEP 4. Conduct Interviews
Action for this: Interview 5-10 potential customers.
Tool/Resource: Calendly, Zoom
Timeframe: 3-5 hours
STEP 5. Analyze Competitors
Action for this: Study 3-5 competitors.
Tool/Resource: SEMrush, SimilarWeb
Timeframe: 2-3 hours
STEP 6. Validate Demand
Action for this: Use Google Trends or social polls.
Tool/Resource: Google Trends, Twitter
Timeframe: 1-2 hours
STEP 7. Summarize Findings
Action for this: Organize insights into a report.
Tool/Resource: Google Docs, Canva
Timeframe: 2-3 hours
7. Key Tips for Fast Research
- Focus on Quality, Not Quantity: A few in-depth interviews or surveys can provide more value than large, shallow datasets.
- Leverage Free Tools: Use free or low-cost tools to save time and money.
- Stay Objective: Avoid confirmation bias by being open to both positive and negative feedback.
- Iterate Quickly: Use your findings to refine your product idea and repeat the research process as needed.
By following this approach, you can gather actionable insights in a matter of days or weeks, helping you make informed decisions about your SaaS product.